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Award Winning Feedback
Heavenly Treasures has earned many top service awards for service.  The Five Star Top Service icon next to a store's name is a sign of superlative quality. It means that the store is participating in the Yahoo! Merchant Rating System, and that customers who have ordered from that store have given it the highest ratings. HeavenlyTreasures.com has earned this rating because greater than 95% of our customers have rated us as having excellent service.
Heavenly Treasures has also received recent industry recognitions. In 2006, we were named as one of the Top 200 Catalogs by Catalog Success Magazine.
We were also named under the "Internet Retailer Top 400" which recognizes America's largest online retailers.
Actual Recent Customer Comments Below:
Dear Sirs:
I just wanted to say thank you for the wonderful service and exquisite merchandise you offer. I have been in the sales/service industry for over 15 years and I am delighted when I come across a company that still has a good sense of how to do business and pays attention to the finite details in servicing the customer. I recently received my order and I am happy to say I will be shopping with you again and again.
Sincerely,
Nancy Bonilla-May
I placed this order after talking to a very nice person from your company...I wasn’t sure about placing this order in the first place and was debating whether to order from you or another company but your customer service person was so helpful and pleasant that I knew instantly that I wanted to order from Heavenly Treasures...just thought someone should know what a good job your company is doing.
Thank you, Jennifer
Hi,
Just a note to let you know that I really appreciate the EXCELLENT customer support you guys provide. I have placed a few orders with you recently and have contacted your support on a couple of occasions. You guys are courteous, friendly, helpful, quick and honest. In this day and age, this level of service should be commended!
Joey Drucker
Thanks for having such a great bracelet! I have been looking for months and finally found exactly what I wanted with you.
Caroline S Krause
Rating: Excellent
I love my bracelet and will always come to Heavenly Treasures from now on when looking for new jewelry! Thanks!!!
Rating: Excellent
I was very nervous about placing an order on line. I was so surprised to recieve my order so quickly. The next time I need anything I would have no problem ordering from Heavenly Treasures. Thank you again, Patricia Meuninck
Rating: Excellent
My bracelet was delivered much more quickly than I had anticipated and was packaged well. Thank you.
Rating: Excellent
It was wonderful doing business with Heavenly Treasures. Items that had to be specially ordered came in quicker than I was told, phone calls were made or returned in a timely fashion and they were more than willing to help me in assembling the product I purchased. Thank you
Rating: Excellent
Fast shipping and excellent service!! Thanks!!
Rating: Excellent
The Italian Charm Bracelet and the three charms came very quickly and in perfect condition. They were wrapped so well. I will order more charms from them.
Rating: Excellent
The site was very well organized and easy to get around on. I cannot comment enough on the speediness of the shipping and condition of the merchandise.
Rating: Excellent
I had ordered an item that was out of stock, and they called me the very next day to see if I wanted to do with my order. I was impressed that they called me directly to get my order going as quickly as possible
Rating: Excellent
Web site is simple and fast to navigate. Item descriptions and pictures are excellent. Shipping time was short and the item was just as promised. Great retailer!
Rating: Excellent
Super fast service. Great to deal with. Will be back. Thanks, Pookie.
Rating: Excellent
Everything went very smoothly. Website was easily navigated and customer service was outstanding. Very quick shipment.
Rating: Excellent
I have never ordered from Heavenly Treasures before, but I will definitely order from them again!...excellent quality products will keep me ordering from Heavenly Treasures. Thank you for a great 1st time experience!
Rating: Excellent
Jaime in Customer Service performed a miracle by finding a backordered, high-demand Zoppini bracelet and making sure I received it quickly. GREAT SERVICE!
Rating: Excellent
I purchased a beautiful pair of 14K earrings at an incredibly low price. I'm sure I would have paid 20%-25% more elsewhere for the same product.
Rating: Excellent
I placed my internet order on a "back ordered" item. Nonetheless, I received the item within a few days. I also received a personalized message confirming my order. it was a very good experience.
Rating: Excellent
I was very pleased with the service and I received my ring so quickly I could not believe it. It was packaged beautifully and is a beautiful ring that I am very pleased with.
Rating: Excellent
The customer service team at Heavenly Treasures was extraordinarily helpful in getting my order placed and shipped. I would certainly make another purchase from them in the future and would whole-heartedly recommend them to friends and family!
Rating: Excellent
My holiday shopping time has been extremely pinched due to a heavy workload, so I've had to rely heavily on the internet this year. The gold necklace that I found for my mother was perfect. It also was reasonably priced and I received it in no time at all. I can't thank you enough. Happy Holidays! M. Gillespie-Nash |
